What it does
Everything ChapelHQ does.
The home page covers the two churches start with: the rota and the children’s desk. This is the complete list, with each capability stated plainly.
Serving rotas
- Build a rota across teams for a run of Sundays.
- Next month starts from last month.
- Auto-fill suggests people and respects declared unavailability.
- Publish once; everyone gets their own dates and confirms or declines from their phone.
- Gaps are flagged and counted.
Children & check-in
- A child record with guardians, and that list is the authorised pickup list — being on it is the authorisation, and nobody else can be chosen at collection.
- Allergies and medical notes.
- Check-in by room, with a printed tag torn in two — allergy in red, one six-digit pickup code on both halves.
- Collection verified against the code and the list. A release to someone not on the list is allowed, and recorded.
- A register of who was in which room, on any date. Every action logged.
People
- One directory of everyone the church knows, whether or not they log in.
- Households, so a family is one record group and not four unrelated ones.
- Tags, notes attributed to whoever wrote them, and a status label — newcomer, member, leader, staff.
- The status label is a label. It changes nothing about what anyone can do.
- Import from Excel or CSV. A single “Name” column is enough; families group into households from a Family column, and rows already in the directory are flagged rather than duplicated.
- Every import is previewed row by row before it saves, and one button undoes the whole batch afterwards.
- Search. Archive without deleting. CSV export throughout.
Attendance
- Record attendance for a service or a group meeting.
- Per service, so a church running two services keeps them separate.
- Group leaders take their own group’s attendance and see nothing else.
- Trends over time, and CSV export.
Groups
- Small groups, courses and ministry teams.
- Members request to join; the office approves.
- A group leader takes their own group’s register and sees nothing outside it. Adding and removing members is the office’s job.
Events & sign-ups
- Publish an event and open sign-ups.
- Guest numbers — one member, plus two.
- Capacity, and a waitlist when it fills.
- Members see what they’ve signed up for in the portal.
Rooms & equipment
- Members request a room or a piece of equipment; the office approves or declines.
- Double-bookings are refused before they happen, not detected afterwards.
Forms
- A connect card, a sign-up form or a survey.
- One link to share.
- Responses read in the office, exported to CSV.
Giving records
- Record gifts by fund and method, and print a member’s giving statement on church letterhead.
- Bulk import of giving records from Excel. Members see their own giving in the portal.
- Visible to church administrators only — staff cannot see finances, and that is enforced in the code, not by hiding a menu.
- Not a payment system. ChapelHQ takes no money. No cards, no FPX, no DuitNow integration, no donation page. It is a record of gifts your church received elsewhere.
Reports
- Attendance trends, giving summaries, people counts.
- CSV export throughout.
- Exports of the people directory and the giving ledger are written to an export log — who exported what, and when.
Roles
- Six roles, enforced in the code: church admin, staff, group leader, team coordinator, member, plus an internal platform role.
- Money is admin-only. Children’s medical detail is separate from running the kids desk. Handing out access is admin-only.
Notifications
- Email for rota assignments, a reminder five days before the Sunday, event sign-up confirmations and waitlist offers.
- A new form response emails whoever owns the form, and the notification inbox set on it.
- Push notifications, including on iPhone once the portal is on the home screen.
- Replies go to your church’s own contact address, not to us.
- Limit: a giving statement is printed in the office or downloaded by the member. It is not emailed out.
Signing in
- Passwordless. A link by email. Nothing to forget or reuse.
- Invite-only — nobody signs themselves up; the office adds them.
- The member portal installs to a phone home screen.
Tell us about your Sundays.
How many people, how many services, and which part of the admin takes the most time. A person reads every enquiry, and replies within three working days.